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Articles in Category: Smart Home Installer

Introducing Our Brand-New ClientCare 2.0 Support Plans: What to Know

We’re Here to Ensure Your Home Technology Performs at its Best

Introducing Our Brand-New ClientCare 2.0 Support Plans: What to Know

When you choose Westchester Audio/Video Design Group for your home technology needs, you are our top priority during the installation phase of your new system. We custom-build your system to your preferences; taking the time to teach you how to use your new technology and ensuring everything is calibrated and installed to perfection. But what happens after the installation is completed?

Of course, we offer priority service within 48 hours on business days for our customers between 8 a.m. and 5 p.m., as well as personalized mobile app control that allows you to solve basic issues through an instant reboot of your network devices and WiFi parental controls.

In terms of our service after the initial installation, though, that’s it.

As a leading smart home installer servicing Westchester County and beyond, though, we wanted to take our personalized level of customer service to the next level. We want to make sure that you are making the most of your home technology system 24/7/365; and that any issues with your system are instantly addressed. That’s why we are proud to announce our brand-new ClientCare 2.0 program, a service that allows you to enjoy the concierge level of service we take pride in long after your initial installation.

Want to learn more about our two ClientCare 2.0 plans we offer? Keep reading below.