Peace of mind for your home technology
Peace of mind for your home technology
Technology Support you can count on
Technology systems occasionally experience disruptions. We want to keep things simple and provide support if your systems experience any of these disruptions. From proactively monitoring and fixing your system remotely to enabling you to reset your own system easily, we have you covered.
Experience Our Benefits
REMOTE REPAIR
Your system will be accessed remotely and oftentimes repaired without a service call.
APP CONTROL
You'll get a mobile app enabling you to fix many of the common issues that technology systems experience.
24/7 SUPPORT COVERAGE
We're available to communicate with you in whichever manner best fits your lifestyle.
DISCOUNTED SERVICE CALL RATES
In the unlikely event that a service call must be scheduled, you'll receive a preferred rate.
What can we monitor?
Whether most of your network connected devices are up and running.
Health of many connected AV devices and light switches (availability may vary depending on manufacturer).
Internet up/down state and average upload/download speeds.
What can't we monitor?
Quality of audio/video (a connected network media player may show as online but the audio or video may still be experiencing issues).
Different apps or services within connected network devices (i.e. Netflix not working or Pandora producing an error message within a functioning Apple TV or Sonos player).
Toasters, wicker baskets, toilets, major home appliances (yet), pets, kids, plant life or threats from zombies.
Choose your monthly subscription
ESSENTIAL PLAN $49.99
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Priority Service – Mon-Fri 8AM - 5PM
Same or next day service, guaranteed.
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Personalized Mobile App Control
You'll get a mobile app enabling you to solve basic issues by instant reboot
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WiFi Parental Controls
You can manage Wi-Fi access and filter network content with the push of a button.
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24/7/365 Email, Text Support
Our support staff will communicate with you in whichever manner fits your lifestyle
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Software / Firmware Updates
We'll keep your devices optimized and up to date so that they will work properly
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Annual System Maintenance
Your complete system goes through our extensive annual cleaning & calibration.
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Annual Electronics Tutorial
Once a year you can have a free refresher course on your system control & features
X
Individual 24/7/365 Phone Support
Experience the convenience of a live answer by one of our knowledgeable techs
X
Proactive 24/7/365 System Management
We'll proactively monitor your technology system remotely & troubleshoot issues
X
Saturday Service
Need emergency service on the weekend? Saturday service is available for members. (Does not include holidays.)
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Discounted Labor Rate
If your system needs a service call, you'll receive a 20% discount off our regular rate
ENHANCED PLAN $79.99
✓
Priority Service – Mon-Fri 8AM - 5PM
Same or next day service, guaranteed.
✓
Personalized Mobile App Control
You'll get a mobile app enabling you to solve basic issues by instant reboot
✓
WiFi Parental Controls
You can manage Wi-Fi access and filter network content with the push of a button.
✓
24/7/365 Email, Text Support
Our support staff will communicate with you in whichever manner fits your lifestyle
✓
Software / Firmware Updates
We'll keep your devices optimized and up to date so that they will work properly
✓
Annual System Maintenance
Your complete system goes through our extensive annual cleaning & calibration.
✓
Annual Electronics Tutorial
Once a year you can have a free refresher course on your system control & features
✓
Individual 24/7/365 Phone Support
Experience the convenience of a live answer by one of our knowledgeable techs
✓
Proactive 24/7/365 System Management
We'll proactively monitor your technology system remotely & troubleshoot issues
✓
Saturday Service
Need emergency service on the weekend? Saturday service is available for members. (Does not include holidays.)
✓
Discounted Labor Rate
If your system needs a service call, you'll receive a 20% discount off our regular rate